RobertsSports Logo
  • Roberts Sports
  • Customer and Revenue Growth
  • RobertsSports Photography
  • Get in touch
  • Menu

Tag Archives: customer understanding

Creating customer understanding

Customer understanding: are you getting an outside-in perspective?

One of the 3 foundations of customer centricity is a strong understanding of your target customers. This customer understanding is about more than analysing data. It’s about combining science with the art of customer empathy. An empathy that comes from getting out to see the world through your customers eyes. The Morrisons approach to customer understanding […]

Share this:

  • LinkedIn
  • Twitter
  • Pocket
  • More
  • Facebook
  • Pinterest
  • Tumblr
All content created by Paul J Roberts unless otherwise stated. All photographs copyright of Paul J Roberts / RobertsSports Photo.
A SiteOrigin Theme