A Winning Culture Keeps Score

Keeping score is vital to the success of organisations and their staff. But this success hinges on everyone knowing what “winning” looks like and what the priority activities are to achieve it. Done well, an organisation can create a handful of relevant metrics that help everyone see & measure their contribution to the overall goal. However if these key metrics are missing or not clearly aligned to the activities across the business, then it becomes much harder to ‘make the boat go faster’.

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